Special Routine — Color

Internal · Updated July 2026

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What this article covers

How to handle special orders where the customer requests a specific colour that requires exact colour matching beyond what is available as a standard option in Signomatic.

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How to handle colour requests

• Always ask the customer for the specific Pantone or RAL code for the colour.
• A HEX code, RGB, or CMYK value can be entered directly into Signomatic — no special handling needed for these.
• Note: colours — testing / extra color (900% print) falls under Special Material (without set flow) — see that article for handling instructions.

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Before quoting

• If any questions → write in CX Special Channel for internal support.
• If the need of two extra CX eyes → post the finalized quote in CX Special Channel.

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Manufacturing

• Always add minimum +2 extra manufacturing days.

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When accepted

• Add to Slack Special List if the correct criteria are met.
• Move to Special Flow and add comment under Prepress.
• Include an extra note if the customer expects the same design as a previous order.