Internal · Updated June 2026
What this article covers
Delivery time and shipping options for customers in the Czech Republic. Delivery time depends on the material, order specifications, and shipping method, and always includes both production time and shipping time.
Instructions for agents
- Always confirm the customer's delivery country.
- Check which shipping method the customer wants.
- If the order is Custom/Special, explain that delivery time will be longer (at least 2 extra days).
- If the order is B2B or large volume, confirm delivery time via the quote template.
- If anything is unclear, ask for more details before giving a delivery estimate.
Shipping methods
- Ordinary letter via Česká pošta
- Traceable letter via Česká pošta
- Package via DHL
Estimated delivery time by material
| Material group | Česká pošta — letter | Česká pošta — tracked letter | DHL — package |
|---|---|---|---|
| Engraved materials Engraved plastic, Laser engraved aluminium, Stainless steel | 4–8 working days | 6–9 working days | 4–9 working days |
| Printed materials Printed aluminium, Aluminium composite (Gobond), Solid PET, Brass, Magnet, Tactile signs, Wood, Forex, Decals, Rollups, Banners, Posters, Eco board | 5–8 working days | 7–10 working days | 5–9 working days |
| Vinyl lettering | 5–9 working days | 7–10 working days | 5–10 working days |
| Contour cut signs | 5–7 working days | 7–10 working days | 5–8 working days |
These times apply to standard orders. Custom orders may require additional production time, and delivery time is confirmed individually. For larger or B2B orders, delivery time depends on volume and complexity and is confirmed in the quote.
Prioritized manufacturing
If a customer wants faster delivery, there are three options:
- Prioritized manufacturing — available if the order qualifies under the rules for this service. When available, the option appears in the item list in Signadmin on the order/quote and can be added to the order. This cannot be added to special orders, which instead always get 2 extra delivery days. It is only available on a quote and when an order is in to-do status.
- DHL Express — offer this shipping method instead of standard or tracked letter. It is significantly more expensive than ordinary or tracked letter shipping but usually faster.
- Production priority check — check with production whether the order can be prioritized in the production queue. This depends on current production load. If possible, this should be charged at least the same as what is currently charged for prioritized manufacturing.